Facebook Help Center Phone Number 2019

This instructs you the basics of browsing Facebook's Assistance Facility to troubleshoot common account problems.

Facebook Help Center Phone Number



Contact Facebook Office


Approach 1. Using Facebook Resources

1. Open Up the Facebook Assistance Facility page. If you aren't currently logged into Facebook, you'll need click the Log In switch in the top right edge of the page to enter your Facebook email address and password.

* Unfortunately, there is no chance to straight call Facebook-- you can't call, text, email, or otherwise speak with a staff member or affiliate of Facebook. You can, nevertheless, make use of Facebook's Assistance Facility to diagnose and also report an issue with your account.

2. Review the alternatives toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll require to drag your mouse arrow over each alternative to view its subsections. Your choices include the following:

* Making use of Facebook - This area of the Aid Facility covers standard Facebook performance, including how-tos on friending, messaging, and account production.

* Handling Your Account - Covers items such as your login as well as your account settings.

* Personal privacy as well as Security - Addresses account protection, unfriending people, as well as hacked/fake accounts.

* Policies and also Coverage - Covers fundamental reporting (abuse, spam, etc.) in addition to taking care of a dead person's Facebook account and reporting hacked or fake accounts.

* You can additionally take a look at the "Questions You Might Have" and also "Popular Topics" sections on this web page, given that they cover typical issues and also complaints.

3. Select a relevant area. For instance, if you're having a trouble with an impostor account, you would certainly select the "Privacy and also Safety" area and after that click Hacked and also Fake Accounts.

4. Evaluation extra options. In maintaining with the impostor account instance, you might click the "Exactly how do I report an account that's pretending to be me?" web link. Doing so will raise a series of steps that clarify how to correct your circumstance.

* For example, Facebook suggests managing an impostor account by mosting likely to the account's profile web page, clicking ..., as well as clicking Report, then adhering to the on-screen directions.

5. Make use of the search bar to quicken your procedure. To do this, just click on the search bar on top of the Assistance Center page-- it will state something like "Hi (Your Name), just how can we assist?"-- as well as key in a couple of words related to your complaint. You should see several recommendations turn up in a drop-down menu below the search bar.

* For example, you might enter "impostor account", then click the "Just how do I report a represent acting?" result.

* The search bar right here just web links to Facebook's pre-written articles-- if you're looking for an answer to a certain concern not covered in the Help Facility, skip in advance to the Community page.

6. Open the Advertisements Assist Center web page. If your organisation or page is having problems with ads, your questions are usually dealt with in this section.

* To explore advertising and marketing, you'll want to click Creating Advertisements or Managing Ads.

* For troubles with advertising, you'll require to click Repairing Your Advertisements and then select an issue on the subsequent menu.

7. Check Out the Facebook Neighborhood web page. If you can't discover your existing issue detailed throughout the Aid Center, your best option is to try to find it in the community online forums right here.

* You'll see a search bar at the top of this page-- you can search for topics (e.g., handicapped accounts) from here.

Method 2 Submitting a Problem using the Better Business Bureau

1. Open up Facebook's Bbb web page.

2. Scroll down as well as click Send a Complaint. This gets on the reduced right side of the page beside the Submit a Testimonial switch.

3. Click Visit This Site to Submit an Issue. This is underneath the "I am seeking to resolve a dispute with a service" directly the left side of the web page.

4. Fill in the Credentials Questions kind. Right here, you'll need to click the "Yes" or "No" checkbox for every of the adhering to questions:

* Is this an employee/employer issue?

* Is this a discrimination or civil liberties problem?

* Does your issue allege a criminal act?

* Is this a service with a complaint for collections objectives with another organisation?

* Is this problem in litigation?

* Is this problem based exclusively on frustration with a cost?

* Is this issue concerning a purchase you desire you never ever made?

* Are only looking for an apology from business?

* Are you filing this grievance for BBB info just?

5. Click Proceed to Problem Form. You can likewise click Clear & Begin again to begin completing the type once more.

6. Click Proceed. If you wish to alter the language of the list below types, you should first click the "Select Language" bar in the top left edge of the screen and then click your preferred language.

7. Complete the grievance kind. This will certainly differ from one person to another based on one's individual details and also the nature of one's problem, but make certain to be as comprehensive as feasible when submitting this type. You need to consist of every one of the following:

* The problem you're coming across

* The actions you required to fix the problem

* The problems you encountered while attempting to settle the trouble

* Any type of prospective options and/or suggestions you can consider

8. Scroll down and also click Submit Problem.

9. Wait for an e-mail to show up. Facebook operates on West Shore time, so expect your e-mail to arrive appropriately within three to five business days.

Method 3. Submitting a Charm for a Handicapped Account

1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't presently disabled), you will not be able to submit an appeal.

2. Click the "send a charm" web link. This is toward the bottom of the web page's paragraph next to the "If you think your account was disabled accidentally" line.

3. Enter your Facebook e-mail address. You can likewise make use of a contact number right here.

4. Type in your complete name. Make sure the name provided below directly matches the name on your account.

5. Click Pick Documents. You'll also need to publish an image of an ID-- be it a vehicle driver's license, an authorization, or a passport photo.

* If you do not have a picture of your ID readily available, take one now and also send it to yourself through email so you can download it to your desktop computer.

6. Click on a documents area. For example, you might click Desktop here.

7. Click your ID photo. This will upload it to the Facebook kind.

8. Kind information into the "Added Details" box. This is the space in which you can warrant the resurgence of your account. Take into consideration consisting of details like the following:

* Why your account should not have been shut down

* Why you desire your account to be reactivated

* Any other mitigating elements that may aid your account be reactivated (as an example, harmful interference with your account).

9. Click Send out. Doing so will certainly send your type to Facebook for review. Please note that you may not get an action for numerous days.

If you don't get a reaction within a week, try resubmitting your type.

Approach 4. Recovering Your Password.

1. Open up the Facebook website.

2. Click "Forgot Account?". This option is under the "Password" field in the leading right corner of your screen.

3. Key in your name, e-mail address, or phone number. Ensure you can access whichever platform you choose to select.

4. Hit Enter.

5. Click Continue.

6. Check your chosen medium of communication for a code. For instance, if you noted your phone number, you should obtain a message with a code.

* If you select email, check your Spam folder.

7. Kind your code right into the "Enter Code" area.

8. Click Continue.

9. Click Continue again. You can likewise pick to log out of your account on all tools if you think your account has actually been maliciously appropriated.

10. Type in a new password.

11. Click Continue. Your password has actually efficiently been reset across all Facebook platforms (e.g., mobile and desktop computer alike).

Tips. If you can not discover the concern about which you wish to contact Facebook in the Aid Center, try searching in the Community area-- the messages there are generally better-suited to provincial instances.

Warnings. Facebook's customer service is notoriously removed, implying that you'll likely get a generic response to most questions.