Facebook Help Phone Number Us 2019

This shows you the basics of navigating Facebook's Help Center to troubleshoot typical account problems.

Facebook Help Phone Number Us



Contact Facebook Office


Technique 1. Using Facebook Resources

1. Open Up the Facebook Assistance Facility website. If you aren't currently logged into Facebook, you'll require click the Log In button in the top right edge of the page to enter your Facebook email address and also password.

* Regrettably, there is no other way to directly speak to Facebook-- you can not call, text, e-mail, or otherwise talk with a worker or affiliate of Facebook. You can, nonetheless, make use of Facebook's Assistance Center to diagnose as well as report a problem with your account.

2. Review the choices toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll need to drag your mouse cursor over each choice to watch its subsections. Your alternatives include the following:

* Utilizing Facebook - This section of the Help Facility covers basic Facebook capability, including how-tos on friending, messaging, and also account development.

* Managing Your Account - Covers products such as your login and also your profile setups.

* Personal privacy and Security - Addresses account safety, unfriending people, and also hacked/fake accounts.

* Policies and Reporting - Covers standard reporting (misuse, spam, and so on) in addition to handling a deceased individual's Facebook account as well as reporting hacked or phony accounts.

* You can additionally check out the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover usual problems and also grievances.

3. Select a pertinent section. For instance, if you're having a trouble with an impostor account, you 'd pick the "Personal privacy as well as Safety and security" section and then click Hacked and also Phony Accounts.

4. Evaluation additional options. In maintaining with the impostor account example, you might click the "Exactly how do I report an account that's claiming to be me?" link. Doing so will certainly raise a series of steps that clarify how to fix your situation.

* For instance, Facebook advises handling an impostor account by mosting likely to the account's profile page, clicking ..., and clicking Report, after that complying with the on-screen instructions.

5. Utilize the search bar to accelerate your procedure. To do this, just click on the search bar at the top of the Aid Facility page-- it will state something like "Hi (Your Name), how can we help?"-- and enter a few words related to your issue. You must see numerous suggestions pop up in a drop-down menu below the search bar.

* For example, you might enter "impostor account", after that click the "Just how do I report a make up impersonation?" outcome.

* The search bar below just links to Facebook's pre-written write-ups-- if you're seeking a solution to a particular issue not covered in the Help Facility, skip ahead to the Neighborhood web page.

6. Open Up the Advertisements Help Facility page. If your organisation or page is having concerns with ads, your inquiries are usually dealt with in this section.

* To look into advertising and marketing, you'll wish to click Creating Advertisements or Handling Ads.

* For problems with marketing, you'll require to click Fixing Your Ads and afterwards select a concern on the subsequent food selection.

7. Go To the Facebook Area page. If you can't discover your present issue listed throughout the Aid Center, your best bet is to seek it in the community online forums below.

* You'll see a search bar at the top of this web page-- you can search for topics (e.g., impaired accounts) from here.

Technique 2 Submitting an Issue by means of the Bbb

1. Open Facebook's Bbb page.

2. Scroll down and also click Submit a Problem. This gets on the lower ideal side of the webpage next to the Submit a Review button.

3. Click Visit This Site to File an Issue. This is underneath the "I am aiming to fix a dispute with an organisation" heading on the left side of the web page.

4. Complete the Qualification Questions form. Right here, you'll require to click the "Yes" or "No" checkbox for every of the complying with inquiries:

* Is this an employee/employer complaint?

* Is this a discrimination or civil rights problem?

* Does your issue affirm a criminal act?

* Is this an organisation with a grievance for collections objectives with another business?

* Is this issue in litigation?

* Is this grievance based entirely on discontentment with a price?

* Is this issue concerning an acquisition you want you never ever made?

* Are only looking for an apology from the business?

* Are you submitting this complaint for BBB info just?

5. Click Proceed to Complaint Form. You can additionally click Clear & Begin again to begin submitting the kind again.

6. Click Proceed. If you intend to change the language of the following types, you have to initially click the "Select Language" bar in the top left edge of the screen and afterwards click your recommended language.

7. Complete the problem form. This will differ from person to person based upon one's personal info as well as the nature of one's complaint, yet make certain to be as detailed as possible when filling out this kind. You must consist of every one of the following:

* The trouble you're running into

* The actions you required to deal with the trouble

* The concerns you ran into while attempting to resolve the issue

* Any possible options and/or tips you can consider

8. Scroll down as well as click Submit Complaint.

9. Wait for an email to show up. Facebook operates West Coast time, so expect your email to arrive accordingly within 3 to 5 organisation days.

Technique 3. Submitting an Appeal for a Disabled Account

1. Open the Disabled Facebook Account web page. If your account hasn't been impaired (or isn't presently disabled), you won't have the ability to submit an appeal.

2. Click the "submit an appeal" link. This is towards all-time low of the web page's paragraph beside the "If you believe your account was disabled by chance" line.

3. Type in your Facebook e-mail address. You can additionally make use of a phone number right here.

4. Key in your complete name. Make sure the name listed right here straight matches the name on your account.

5. Click Pick Documents. You'll also require to post a photo of an ID-- be it a motorist's certificate, a license, or a passport photo.

* If you do not have a picture of your ID offered, take one now and also send it to on your own through e-mail so you can download it to your desktop.

6. Click on a data place. For example, you might click Desktop computer right here.

7. Click your ID image. This will certainly submit it to the Facebook type.

8. Kind information into the "Additional Details" box. This is the area in which you can validate the resurgence of your account. Consider including information like the following:

* Why your account shouldn't have actually been deactivated

* Why you desire your account to be reactivated

* Any other extenuating factors that could help your account be reactivated (for example, harmful disturbance with your account).

9. Click Send out. Doing so will certainly send your form to Facebook for evaluation. Please keep in mind that you might not obtain an action for several days.

If you don't receive a response within a week, try resubmitting your type.

Approach 4. Recouping Your Password.

1. Open up the Facebook web site.

2. Click "Forgot Account?". This option is under the "Password" field in the leading right edge of your screen.

3. Type in your name, e-mail address, or telephone number. Make sure you can access whichever system you pick to opt for.

4. Hit Get in.

5. Click Continue.

6. Examine your preferred medium of communication for a code. For instance, if you listed your telephone number, you should get a text with a code.

* If you select e-mail, inspect your Spam folder.

7. Kind your code right into the "Get in Code" field.

8. Click Continue.

9. Click Continue once more. You can also choose to log out of your account on all devices if you believe your account has been maliciously appropriated.

10. Type in a new password.

11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile as well as desktop computer alike).

Tips. If you can't find the problem about which you desire to call Facebook in the Assistance Facility, try searching in the Area section-- the posts there are typically better-suited to outlying situations.

Cautions. Facebook's customer service is notoriously separated, meaning that you'll likely get a common action to a lot of questions.